Detailed conditions
SECURE ONLINE PAYMENTS with CAISSE D’EPARGNE
Payment by credit card is on the secure site of our bank, Caisse d’Epargne, which authorizes the transaction after checking the information in a secure environment. For your safety, confidential information on bank cards do not release and does therefore not likely to be stolen from us.
Data on the number of credit card use are encrypted from your computer and is encrypted and transmitted directly to the bank, which manages decrypt and debit authorizations. In no case, "FANNY LINGERIE" has access and keeps information about users of credit cards.
Cards issued by banks outside France must be international bank cards.
For payment by bank transfer, shipment orders can be achieved only after receipt of cash.
IDENTIFICATION OF THE COMPANY
Fanny Lingerie
Address:
13 the tip of Banville
14470 REVIERS
N ° RCS: 500 168 547
N ° TVA Intra communautaire: FR 43500168547
E-MAIL: contact@fanny-lingerie.com
Tel. : 09.71.59.21.58
Payment by credit card is on the secure site of our bank, Caisse d’Epargne, which authorizes the transaction after checking the information in a secure environment. For your safety, confidential information on bank cards do not release and does therefore not likely to be stolen from us.
Data on the number of credit card use are encrypted from your computer and is encrypted and transmitted directly to the bank, which manages decrypt and debit authorizations. In no case, "FANNY LINGERIE" has access and keeps information about users of credit cards.
Cards issued by banks outside France must be international bank cards.
For payment by bank transfer, shipment orders can be achieved only after receipt of cash.
IDENTIFICATION OF THE COMPANY
Fanny Lingerie
Address:
13 the tip of Banville
14470 REVIERS
N ° RCS: 500 168 547
N ° TVA Intra communautaire: FR 43500168547
E-MAIL: contact@fanny-lingerie.com
Tel. : 09.71.59.21.58
RATE
The prices of our products are indicated in euros all taxes but excluding the cost of processing and shipping.
All the orders whatever their origin are payable in euros.
Prices are those in effect at the time of ordering. They take into account the VAT applicable on the date of the order. Any change in the rate of VAT will be automatically passed on prices.
For deliveries outside the European Union, customs duties and formalities are, unless otherwise indicated, the sole responsibility of the customer undertakes to check the possibility of importing products in the country of delivery.
The prices of our products are indicated in euros all taxes but excluding the cost of processing and shipping.
All the orders whatever their origin are payable in euros.
Prices are those in effect at the time of ordering. They take into account the VAT applicable on the date of the order. Any change in the rate of VAT will be automatically passed on prices.
For deliveries outside the European Union, customs duties and formalities are, unless otherwise indicated, the sole responsibility of the customer undertakes to check the possibility of importing products in the country of delivery.
DELIVERIES
Shipments are insured in the world. The offer is in full compliance with French law and it is the responsibility of buyers to comply with import laws in force in their states or countries.
All shipments in France are sent by the Post Office Colissimo. Orders for abroad are sent with Chronopost Service and monitor the delivery of packages is available on the Internet.
The deadline for receipt normal for France is from 4 to 10 days and 4 to 12 days for most other destinations. Orders duly registered and paid before 8am on Monday are shipped on the Wednesday following.
Any fault found on the external appearance of the package (or carton packaging opened or damaged, ...) during the delivery must be subject to reservations on the delivery receipt for any subsequent claim. Complaints about the condition or content of the packages should be reported upon receipt and never exceed 48 hours to be taken into account by our services.
A lump sum including transport, packing and preparation is required for each shipment according to the destination. Ttc the total indicated on the order form included these costs.
Shipments are insured in the world. The offer is in full compliance with French law and it is the responsibility of buyers to comply with import laws in force in their states or countries.
All shipments in France are sent by the Post Office Colissimo. Orders for abroad are sent with Chronopost Service and monitor the delivery of packages is available on the Internet.
The deadline for receipt normal for France is from 4 to 10 days and 4 to 12 days for most other destinations. Orders duly registered and paid before 8am on Monday are shipped on the Wednesday following.
Any fault found on the external appearance of the package (or carton packaging opened or damaged, ...) during the delivery must be subject to reservations on the delivery receipt for any subsequent claim. Complaints about the condition or content of the packages should be reported upon receipt and never exceed 48 hours to be taken into account by our services.
A lump sum including transport, packing and preparation is required for each shipment according to the destination. Ttc the total indicated on the order form included these costs.
AVAILABILITY
The availability of all items of the same order can not be guaranteed. In case of failure of an item, the Customer will be notified by email as soon as possible. Its rules will be collected or validated (credit cards) after the test and whether the majority of the command is available. The Client is free to cancel all or part of its order and be refunded, select other items or wait for the availability of the missing item. In this case, the outstanding command "prepaid" is sent free of charge when they are the subject of a separate mailing later.
RESPONSIBILITY
The availability of all items of the same order can not be guaranteed. In case of failure of an item, the Customer will be notified by email as soon as possible. Its rules will be collected or validated (credit cards) after the test and whether the majority of the command is available. The Client is free to cancel all or part of its order and be refunded, select other items or wait for the availability of the missing item. In this case, the outstanding command "prepaid" is sent free of charge when they are the subject of a separate mailing later.
RESPONSIBILITY
The Client is solely responsible for the choice of products, their conservation and use by itself or by a third party.
- Obligation of means: Fanny Lingerie for all stages of access to the Site as an obligation of means. As such, Fanny Lingerie can not be held responsible for any trouble or damage incurred in using the Internet, including, without limitation, for breach of service, external intrusion, computer virus.
- Force majeure: The involvement of Fanny Lingerie can not be hold in case of breach of our contractual obligations due to unforeseeable circumstances or force majeure as defined by case law, including, without this is limited to cases of war, riot, insurrection, interruption of transport, a problem to import or export, strikes, shortages, fire, earthquake, storm of flooding.
- Commitment to French legislation: The products offered on this site are in accordance with French law. Our liability shall in no case be liable for failure to comply with the laws of the country where the product or products ordered are delivered. It is up to you to get closer to the local authorities to know the possibilities of such products before ordering on this Site.
- Contents third: By accessing the Site, the User may have access to one or more links to other third party content sites. In any case, Fanny Lingerie will be responsible for the content of these sites and therefore encourages the user to act with caution and consult their privacy policies and privacy before providing personal information on these sites.
- Photographs of the Site: The responsibility of Fanny Lingerie is not responsible for the differences between the photographs presented on this Site and the reality of the past were provided only. The user must verify that the description provided for the product line with its expectations. In case of doubt, our teams are at his disposal to answer questions as soon as possible.
- Obligation of means: Fanny Lingerie for all stages of access to the Site as an obligation of means. As such, Fanny Lingerie can not be held responsible for any trouble or damage incurred in using the Internet, including, without limitation, for breach of service, external intrusion, computer virus.
- Force majeure: The involvement of Fanny Lingerie can not be hold in case of breach of our contractual obligations due to unforeseeable circumstances or force majeure as defined by case law, including, without this is limited to cases of war, riot, insurrection, interruption of transport, a problem to import or export, strikes, shortages, fire, earthquake, storm of flooding.
- Commitment to French legislation: The products offered on this site are in accordance with French law. Our liability shall in no case be liable for failure to comply with the laws of the country where the product or products ordered are delivered. It is up to you to get closer to the local authorities to know the possibilities of such products before ordering on this Site.
- Contents third: By accessing the Site, the User may have access to one or more links to other third party content sites. In any case, Fanny Lingerie will be responsible for the content of these sites and therefore encourages the user to act with caution and consult their privacy policies and privacy before providing personal information on these sites.
- Photographs of the Site: The responsibility of Fanny Lingerie is not responsible for the differences between the photographs presented on this Site and the reality of the past were provided only. The user must verify that the description provided for the product line with its expectations. In case of doubt, our teams are at his disposal to answer questions as soon as possible.
SATISFACTION GUARANTEED
If you were not fully satisfied (e) of your purchase and in strict compliance with French regulations for the sale by correspondence and electronic media, you have 7 days after delivery of your order for us to return partially or in full, and be reimbursed (e) or make an exchange.
In this case the costs of return are the responsibility of the customer and forwarding (in post) supported on a commercial basis at a first exchange Fanny Lingerie.
Shipping charges are not refundable and when returning items lowers the amount below the amount that helped get the free port, the port fees are deducted.
For obvious reasons of hygiene, lingerie items may not be reproduced in their original packaging intact. Accordingly returned items must not have been worn and tags must not have been removed.
* Refunds checks in Euros exclusively, in the form of having to destinations other than the EEC.
If you were not fully satisfied (e) of your purchase and in strict compliance with French regulations for the sale by correspondence and electronic media, you have 7 days after delivery of your order for us to return partially or in full, and be reimbursed (e) or make an exchange.
In this case the costs of return are the responsibility of the customer and forwarding (in post) supported on a commercial basis at a first exchange Fanny Lingerie.
Shipping charges are not refundable and when returning items lowers the amount below the amount that helped get the free port, the port fees are deducted.
For obvious reasons of hygiene, lingerie items may not be reproduced in their original packaging intact. Accordingly returned items must not have been worn and tags must not have been removed.
* Refunds checks in Euros exclusively, in the form of having to destinations other than the EEC.
TAKING CONTROL OF A DOUBLE VALIDATION
When taking orders, the buyer undertakes on the accuracy of information provided. The order becomes effective when the client has approved the seizure of his credit card number and expiration date or that we perceive its payment by check or wire transfer.
We confirm with an email automatically generated the correct order entry in the minutes. Another email is posted on the day of shipment with the details of the dispatch.
If an item had a normal period, the Customer shall be informed by email within 48 working hours after the order.
FRAUD
Any attempt at fraud, all purchase amount and whatever its origin, will be prosecuted. All the data collected about you will be forwarded to the Public Prosecutor for investigation.
Reminder of the terms of Article 313-1 of the Penal Code:
"The scam is the act, either by using a false name or a false status, or by abuse of a true quality, or by the use of fraud, deceiving a person or the moral and hence, its loss or injury of a third party, to deliver funds, securities or any property, to provide a service or to make a bond or operating discharge.
The fraud is punishable by five years imprisonment and a 375,000 euros fine. "
When taking orders, the buyer undertakes on the accuracy of information provided. The order becomes effective when the client has approved the seizure of his credit card number and expiration date or that we perceive its payment by check or wire transfer.
We confirm with an email automatically generated the correct order entry in the minutes. Another email is posted on the day of shipment with the details of the dispatch.
If an item had a normal period, the Customer shall be informed by email within 48 working hours after the order.
FRAUD
Any attempt at fraud, all purchase amount and whatever its origin, will be prosecuted. All the data collected about you will be forwarded to the Public Prosecutor for investigation.
Reminder of the terms of Article 313-1 of the Penal Code:
"The scam is the act, either by using a false name or a false status, or by abuse of a true quality, or by the use of fraud, deceiving a person or the moral and hence, its loss or injury of a third party, to deliver funds, securities or any property, to provide a service or to make a bond or operating discharge.
The fraud is punishable by five years imprisonment and a 375,000 euros fine. "
PRIVACY
Fanny Lingerie will not disclose to third parties the information you provide without your permission. These are confidential. It will only be used by its internal departments for processing your order and to customize and enhance communication and offer product, available only to Fanny Lingerie, including the newsletter Fanny Lingerie. This Article shall not prevent the sale or transfer of activities to a third party.
Therefore, in accordance with the Data Protection Act of 6 January 1978, you have the right to access, correct or oppose any personal data concerning you.
It is sufficient to make us the online application and tell us your name, address and if possible your customer reference, e-mail at the following address: contact@fanny-lingerie.com.
EXPORT
Shipping costs requested in the cover only the cost of transportation. Deliveries outside the European Union and the French overseas territories can give rise to costs and customs duty levied at the delivery. These possible costs are borne by the recipient. It belongs to the client to ask the local government for the import arrangements. The declared value of goods is the price stated in the catalog and in the order.
DEFECT
All products that come out of our manufacturing is strictly controlled. If a product was defective, we will replace it free of charge.
APPLICABLE LAW
If necessary, only the french law must be considered. The nationality of the customer, the country of delivery, the currency used for settlement or the language used for the purchase order or the product description in no way an exemption french law to govern the relationship between customer and seller.
DISPUTES
Any dispute regarding the interpretation or execution of orders will be reviewed with great care and will be the subject of a proposed settlement immediately.
In case of failure thereof, the dispute shall be finally settled by the courts of the jurisdiction of Caen.
Fanny Lingerie will not disclose to third parties the information you provide without your permission. These are confidential. It will only be used by its internal departments for processing your order and to customize and enhance communication and offer product, available only to Fanny Lingerie, including the newsletter Fanny Lingerie. This Article shall not prevent the sale or transfer of activities to a third party.
Therefore, in accordance with the Data Protection Act of 6 January 1978, you have the right to access, correct or oppose any personal data concerning you.
It is sufficient to make us the online application and tell us your name, address and if possible your customer reference, e-mail at the following address: contact@fanny-lingerie.com.
EXPORT
Shipping costs requested in the cover only the cost of transportation. Deliveries outside the European Union and the French overseas territories can give rise to costs and customs duty levied at the delivery. These possible costs are borne by the recipient. It belongs to the client to ask the local government for the import arrangements. The declared value of goods is the price stated in the catalog and in the order.
DEFECT
All products that come out of our manufacturing is strictly controlled. If a product was defective, we will replace it free of charge.
APPLICABLE LAW
If necessary, only the french law must be considered. The nationality of the customer, the country of delivery, the currency used for settlement or the language used for the purchase order or the product description in no way an exemption french law to govern the relationship between customer and seller.
DISPUTES
Any dispute regarding the interpretation or execution of orders will be reviewed with great care and will be the subject of a proposed settlement immediately.
In case of failure thereof, the dispute shall be finally settled by the courts of the jurisdiction of Caen.
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